Opening Hours
Free Admission
Open 7 Days | 9am to 5pm
(Closed Christmas Day)
The Ginger Kitchen
Open 7 Days | Main Menu: 9am to 2.30pm
Coffee, Drinks & Light Refreshments: 9am to 4pm
(Closed Christmas Day)
Park Map
How to get here
Our address
Accessibility at The Ginger Factory
At The Ginger Factory, we are committed to ensuring that everyone can enjoy their visit and experience our unique attractions. We believe that accessibility is a vital aspect of providing an inclusive environment, and we strive to make our facilities welcoming to all guests.
Accessible Facilities
Parking: We offer designated accessible parking spaces close to the entrance for easy access.
Entrances and Pathways: Our main entrances and pathways are designed to be wheelchair and mobility scooter friendly. We ensure that surfaces are smooth and free from obstacles to provide a comfortable visit.
Restrooms: Accessible restrooms are available at the property, equipped with the necessary facilities to accommodate all guests.
Visitor Experience
Wheelchairs: We provide complimentary wheelchairs for use during your visit. They are available on a first-come, first-served basis, and we recommend booking in advance if possible.
Tours and Attractions: Guided tours are designed to be accessible, with accommodations made for guests with mobility challenges. If you have specific needs or require additional assistance, please let us know in advance so we can tailor your experience. NB Our Overboard Boat ride is the only experience not suited to mobility impaired visitors.
Assistance and Support
Our friendly and trained staff are here to assist you throughout your visit. If you have any specific accessibility requirements or need help navigating our attractions, please do not hesitate to ask. We are dedicated to making your visit as enjoyable and comfortable as possible.
Feedback and Improvements
We are always looking to improve our accessibility services. If you have any suggestions or feedback regarding our facilities or services, please let us know. Your input is invaluable in helping us create a more inclusive experience for all our guests.
Assistance Animals
Certified guide, hearing or assistance animals are welcome at The Ginger Factory. Domestic pets and all other animals are not permitted.
Contact Us
For any inquiries about accessibility or to request specific accommodations, please contact us at enquiries@gingerfactory.com.au. We look forward to welcoming you to The Ginger Factory and ensuring you have a memorable experience.